The Hangry Few
Every now and then I need to work nights. Not only do I work nights, but with only two of us there lunch (dinner) options can be limited. But a few nights ago one of my colleagues was talking about using UberEats. I personally had never used Uber for anything – I’m essentially a cave dweller… However, on this night I was starving and had a hankering for something other than what the local fare had to offer. I was skeptical, but I trusted the opinion of those I work with. So I formulated a cunning plan; well not really but you get the idea.
I had downloaded the app a few weeks prior, but I had thoughts that told me the prices in Uber and the prices on the menu were quite different. In the end I decided that if a restaurant was going to charge a dollar more to cover their costs then it was probably worth it; if they didn’t then, that was obviously okay also, it is possible I never took note of prices before, but there you go. The $6.50 charge for delivery was reasonably standard, so that was a no-brainer. I opted for the delivery to be brought inside, instead of meet at the car, because I was at work and possibly could not meet them. All the boxes were ticked, and I was told a time – about 20 minutes.
My work is not that busy at night, and I had been watching my phone being mindful of the time as I knew delivery drivers of all types are under pressure and generally do not like to be kept waiting. But at the pivotal moment, I was called away from the front desk and I didn’t actually see the driver come in, but they left the food with a colleague. I was interested to see what the hand-off process would be, did I need to tap something on my phone to say received? I’m not sure, but it did come up with a rating review for the driver. So I did what was necessary and plowed into my pipping hot Schnitz.
I gave my driver 5 stars. Even though I never actually met her, my food was hot and the delivery was made. What else is there to rate someone on? She ticked to two most important (and only) requirements.
I think UberEats, and other food delivery services, are good for consumers. They can offer business who may not have a facility for delivery access to customers that may have otherwise spent their money elsewhere. I know on this certain night I would have. I feel that the service is too expensive to use on a regular basis, and this is something you might need to consider for yourself. However, as a means to get dinner when your options are limited or non-existent it is a brilliant thing, and provides competition where none may have existed before.
In our heavily active/working lives anything to make a thing easier is good. I have used food delivery when I’ve been stuck at work and couldn’t get home to feed the kids – they’re old enough to be home alone. I can order something slightly better than the usual takeout muck and have it delivered to them while I’m still punching out the clock.
This is not and advertisement for UberEats.